Shipping is free to the lower 48 US states for less-than-truckload shipments. Bulk products are shipped via LTL freight unless you order a full truckload of product at which point we order a dedicated truck for your shipment. Please note: We need your best phone number and confirmation of whether or not you need a liftgate at your destination. Be advised that freight companies are only obligated to drop streetside. Please see our shipping info page!
We guarantee our craftmanship and quality of our products. If you've got an issue, please let us know so we can make it right!
We can accept unused non-perishable goods like the Urban Worm Bag for up to 30 days after your purchase in case you change your mind.